Ohana Administrative Assistant
Montage Health’s application process has changed effective 12/20/2019.
If you submitted an online application prior to 12/20/2019, you will be required to recreate your profile information if you want to apply to any new positions. You will no longer have access to your previously saved profiles and applications. Current employees applying for transfer into a posted position must also create a profile.
- Excellent Pay and Generous Benefits including a Pension and Continuing Education Reimbursement
- Excellent Team Orientated Culture
- Free Gym for Employees
- "Best Place to work in Monterey County" 11 years in a row!
Under the leadership of the Director of Operations and under the direction of the Senior Administrative Assistant at Ohana, the Administrative Assistant is responsible for phones, accurate patient scheduling, patient reminder phone calls, screening for insurance authorizations, entering clinic charges, and supplying pre-registration information to Patient Access, and some medical record duties. The Administrative Assistant provides a high level of customer services to patients as well as clinical staff. The Administrative Assistant is cross-trained for all workstations, rotates duties and shifts as needed, and performs other duties as assigned.
This position requires organizational and efficiency skills, and the ability to function effectively in an environment where it is necessary to perform several tasks simultaneously and where interruptions are frequent. Other important dimensions of this position include commitment to continuous learning, innovation, quality of care, professionalism, and working collaboratively with a multidisciplinary team. Must have strong interpersonal skills, flexibility, curiosity and comfort prioritizing safety and quality of care.
Excellent customer service skills, strong computer skills, strong phone skills, and ability to prioritize and follow through. Working knowledge of office equipment. Working knowledge of medical terminology is preferred. Previous experience with mental health /substance abuse is preferred. Previous experience in an administrative support role in a medical or healthcare environment preferred.
High school diploma, GED, or equivalent education or experience in related field required. Some college-level secretarial, computer or business courses preferred.
Assigned Work Hours: