Job Description

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Job Description:

Position Summary

Under the leadership of the vice president, the department director carries out the strategy and vision for the comprehensive coordination of educational programs for hospital staff, patients and the community that supports Community Hospital’s strategic plan, quality commitment, and values while complying with hospital policies/procedures and applicable laws and standards. The director is responsible for partnering with Human Resources, Directors, unit level leaders and other key stakeholders to develop and implement solutions that align with key business strategies and enhance leadership development and organizational performance.  This position assesses, implements, and manages organizational development strategies, leadership development programs, non-clinical training programs and initiatives to improve overall organizational effectiveness, culture and performance.

  • Assists in prioritizing organizational efforts and resources towards the implementation of patient experience and leadership development activities that are critical to the organization’s mission, vision, culture, values and strategic priorities.
  • Facilitates team development interventions, including shared governance models.
  • Assists in integrating a leadership competency model for selection, assessment, training and development and succession planning.
  • Provides expertise for competency development, assessment and management. Sets the standard and plans, and regularly conducts, competency validation programs.
  • Plans and implements continuing/ongoing education activities to expand current knowledge and where appropriate acquire and maintain certification using provider unit/inter-professional joint accreditation program and other resources. Conducts educational activities that inform, teach, and facilitate adoption of new procedures, technologies, equipment, and patient care trends with continuing education credits where appropriate.
  • Creates a professional practice atmosphere and an environment of coaching, development, and cooperation by serving on committees, external agencies/associations and professional and technical educational institutions and faculty.
  • Assists in monitoring the effectiveness of all development and training initiatives against pre-defined metrics.
  • Other duties as assigned by facility

The director is responsible and accountable for overall management of Education Services to include assessing, planning, implementing, and evaluating all aspects of care/services delivered; ensuring quality programs, patient safety, and a level of customer service that strives to exceed internal and external customer expectations.  

The Professional Development director develops and mentors a high-performing team for all areas of responsibility through practice of excellent employee relations, attention to employee needs (including fostering effective working relationships training, developing/coaching and evaluating), performance improvement initiatives, a collaborative environment, and initiating personnel actions, when necessary, in accordance with Human Resource policies and organization philosophy. 

The director ensures financial viability by managing both applicable revenue and expenses with attention to cost management, productivity in assigned cost centers, and tactical execution of Lean concepts. 

The director establishes and maintains effective working relationships with organizational leaders, and other departments and fosters a collaborative environment with department leadership and staff in order to achieve department goals.


Teaching experience which includes personally developing and delivering content is required. Supervisory/management experience is required.


Master’s degree with education focus



Equal Opportunity Employer


Salary Range (based on years of applicable experience)

$205,000.00 to $236,160.00

Assigned Work Hours:

Full Time


Position Type:



Application Instructions