Job Description

Montage Health’s application process has changed effective 12/20/2019.
If you submitted an online application prior to 12/20/2019, you will be required to recreate your profile information if you want to apply to any new positions. You will no longer have access to your previously saved profiles and applications. Current employees applying for transfer into a posted position must also create a profile.

  • CHOMP has been voted the Best Place to Work in Monterey County for 10 straight years
  • Excellent Pay and Generous Benefits including a Pension and Continuing Education Reimbursement
  • Excellent Team Oriented Culture
  • Free Gym for Employees

Job Description:

Under the leadership of the department director, the assistant director collaborates with the director to carry out the department’s responsibilities in an efficient and effective manner in conjunction with, and in support of, Community Hospital’s strategic plan.

The assistant director is responsible for supervising the department’s daily operations, including but not limited to, being a resource and role model to staff, assisting with problem resolution, developing department budgets and goals, and coordinating supplies/equipment. The assistant director also oversees process improvements pertaining to staffing, customer concerns, workflows, service delivery, safety, supplies, equipment, and computer software.

The assistant director ensures staff have the appropriate orientation/training and competence for the care/service provided and that all staff adhere to Exceeding Expectations standards for professional conduct. This is achieved through supportive training, coaching, performance evaluation, policy/procedure enforcement, and corrective action, if necessary.

The assistant director plays a major role in supporting quality initiatives by ensuring compliance with regulatory requirements, collecting and analyzing quality and performance data, assisting with the development of future performance improvement targets and quality initiatives, and developing/revising department policies and procedures as needed.

The assistant director supports financial viability through attention to expenses, revenue, utilization, and productivity in assigned cost centers, as well as tactical execution of Lean concepts.  

The assistant director assumes the duties of the director in their absence.


Three to five years of experience in a supervisory or other responsible position within a patient access department of an acute care hospital, health system, or comparable health setting. Experience with computer system activities such as implementation, testing, maintenance, problem-solving, and training.  Experience with technical aspects of hospital information systems for patient accounting. Working knowledge of hospital function, procedures, reimbursement, patient accounting, patient access, managed care concepts, and medical terminology. Knowledge of Federal and State regulations. Demonstrated ability in personnel management, organization, and interpersonal communication. Demonstrated ability to maintain positive professional demeanor in a demanding environment with potential for conflict. Ability to transfer knowledge regarding patient accounting to staff and subordinates. Ability to represent the hospital in meetings or discussions with third party payers, vendors, regulators, auditors, etc.


Associate degree in business or some college level leadership courses required, Bachelor’s degree in business or related field is strongly preferred. Epic experience is desirable.

Equal Employment Opportunity

Assigned Work Hours:

1.0 FTE - Exempt position

Position Type:


Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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