Program Manager PHP/IOP - Ohana
Welcome to Montage Health’s application process!
Under the leadership of the DOO and the Clinical Director, the Manager of PHP/IOP and Residential Services will oversee the clinical care provided for children, adolescents and families on the Monterey Peninsula and its greater community by providing the clinical oversight
within the PHP/IOP and residential treatment settings. This position will support the Community Hospital’s strategic plan, quality commitment, and values while complying with hospital policies/procedures and applicable laws and standards.
Alongside the Clinical Director, the Manager will help coordinate and oversee the clinical programming including the curriculum development, supervision of therapists (licensed and pre-licensed), implementation with modality (ex. CBT, DBT, ERP, and Collaborative Problem Solving) experts and attend to quality and outcomes. The Manager, alongside the Nursing Director, will develop and supervise an integrated multidisciplinary care team. The Manager will develop and mentor a high-performing team through an overarching focus on the creation of a work environment that is rigorous, collaborative, transparent, open, consistently fair, engaging and fully committed to the dignity and well-being of our patients, their families and one another. Alongside the Medical Director and Nursing Director, the Manager will review all intakes to determine if clinically appropriate for admission. This role will oversee the orientation process for all admissions and be a strong presence in supporting families throughout care. There may be direct patient care, including conducting therapy groups and providing individual and family therapy.
This role requires a high level of executive functioning and interpersonal skills to manage staffing needs including hiring, scheduling, performance review, staff development, and remediation, in accordance with human resource policies, as well as analytical skills to solve problems, make decisions, and develop systems for effective workflow and financial viability. The Manager provides timely and appropriate resolution to patient, family, personnel, and organizational concerns and complaints, in compliance with policy and procedures.
The Manager works collaboratively with Ohana leadership regarding strategic planning, quality improvement, regulatory, and compliance as the expectation is that this role will be expected to expand the current state of treatment into future PHP/IOP tracks of treatment. A high level of autonomy in the performance of the role and problem solving is expected, however, cooperation and collaboration is equally essential for successful functioning. A high degree of flexibility is expected as this role will be expected to perform additional projects, tasks, or functions as assigned by leadership.
The Manager of PHP/IOP and Residential Services complies with regulatory requirements and supports systems and processes to meet regulations. Must have strong interpersonal skills, flexibility, curiosity, high energy, humor and humility. All team members have the mission of Ohana at the forefront of every decision and engage in a culture of continuous learning and hard work. Team members maintain an unwavering commitment to family centered care and delivering quality outcomes, good public/customer relations and a broad clinical knowledge.
A minimum of three (3) years of leadership experience in child and adolescent behavioral healthcare is preferred. Experience in a Partial Hospital or Intensive Outpatient setting is required. Experience providing Dialectical Behavioral Therapy or Cognitive Behavioral Therapy is required and experience supervising clinicians in the delivery of CBT or DBT to ensure treatment fidelity is preferred. Strong communication skills required. Proven ability to manage multiple priorities, show an attention to detail and meet stringent deadlines. Proven ability to design and deliver innovative programming required. Skilled at presenting complex information in an understandable fashion. Ability to work across disciplines to support collaboration, decision-making and effective provision of services. Non-profit experience preferred. Knowledge of California laws and regulations pertaining to pediatric behavioral healthcare is a plus. Knowledge of or experience with the local systems that also provide behavioral health services to children, adolescents and families is preferred.
Masters level degree or higher in clinical child or adolescent behavioral health (Psychology, Marriage and Family Therapy or Social Work) is required.
LMFT or LCSW required DBT or CBT certification is preferred.
Equal Opportunity Employer
Assigned Work Hours:
Full Time Exempt Day Shift
Pay Range (based on years of applicable experience):$54.80
Job Status: Full Time
Job Reference #: 2023-1021