Outpatient Behavioral Health Technician - HPC
Welcome to Montage Health’s application process!
Under the leadership of the director and assistant director for Behavioral Health Services and under the direction and clinical supervision of the Psychiatrist and/ or Psychiatric Nurse Practitioner, the Outpatient Behavioral Health Technician is responsible for assisting in the treatment of patients by performing the following duties: performs basic administrative technical and medical supportive services for a licensed Psychiatrist and or Psychiatric Nurse Practitioner. These duties include but are not limited to, vital signs including weight, administration of injectable medications, observation post medication administration, and inventory processing of injectable medications. Administration of treatments for Transcranial Magnetic Stimulation (TMS), prior-authorizations and scheduling of TMS treatments. Processing medication refill requests, prior authorizations for medications, and gathering medication history for provider review using electronic health record and Controlled Substance Utilization Review and Evaluation System (CURES). Assisting patients with completion of self-assessments tools, and completing and processing forms and documents requiring provider signature and input. Facilitates welfare checks and de-escalation strategies during phone interactions as necessary, continually communicating with provider throughout process and documenting process and outcome.
Previous experience with mental health/substance abuse patients is preferred. Demonstrated ability to write routine reports and correspondence using proper grammar and spelling. Ability to speak effectively with patients, customers or employees of the organization. Must maintain strict patient confidentiality, adhering to all HIPAA guidelines and regulations. Familiar with a PC and basic software, such as Microsoft Windows, Microsoft Word, etc.
Must be able to provide medical support to include IM and subcutaneous injections, vital signs and provide continuous observation of patients undergoing medical treatment at the clinic.
Course to achieve a Medical Assistant Certificate is required.
National Healthcareer Association certification or equivalent must be obtained within 6 months of hire. American Heart Association Healthcare Provider BLS certification is required.
Assigned Work Hours:
Monday - Friday
9:15AM to 5:45PM
Pay Range (based on years of applicable experience):$27.57
Job Status: Full Time
Job Reference #: 2023-906