Integration Analyst I

Welcome to Montage Health’s application process!

Job Description:

Under the leadership of the Chief Information Officer, the Integration Analyst I reports to the Data Management Applications Manager and is the primary support contact for the interfaces they are assigned to. Integration analysts coordinate the assessment/analysis, technical design, build, deployment, and issue resolution necessary to implement and support their assigned interfaces. They work closely with interface project managers, application teams, and technical teams to ensure that interfaces meet the needs of end users.

Responsibilities Include:

• Managing the entire cycle of interface application development, including analysis, design, specification, implementation, go-live, and support, with the focus on HL7 v2, FHIR, and managed file transfers
• Working closely with application teams, subject matter experts, and third-party application experts to determine business needs for interfaces, document related technical requirements, and configure the interfaces per the requirements
• Working with appropriate resources to diagnose and resolve interface and file transfer-related issues
• Coordinating various interface-specific tasks and activities as needed during integration projects, like build, testing, cutover planning, and go-live
• Developing data-translation routines and methods in middleware (interface engines) and endpoint interface applications (e.g. Epic Bridges) to support integration between Epic (EHR) and other HIT systems
• Providing proactive support by monitoring live interfaces, creating processes and documentation for 24/7 interface monitoring by the Service Desk
• Identifying and escalating risks associated with technical project tasks
• Communicating interface issues, impacts and recommended solutions to impacted application teams, SMEs, and other end users
• Ensuring healthy operation of integration environments and individual interfaces through consistent and best practice design, build, deployment, support and maintenance processes, and collaboration with other members of the integration team
• Coordinating upgrades to the middleware supported by the team
• Providing rotating on-call support coverage for all interfaces supported by the team
• Understanding Epic data structures and documenting technical specifications detailing source and target data elements and related business logic used in the interfaces built by the team
• Interpreting the defined scope and defined business requirements for each dataset in the creation of each technical specification
• Configuring and monitoring Epic Data Courier interfaces, and troubleshooting related issues
• Managing the migration and troubleshooting of application build across Epic environments
• Designing Epic data migration strategies and managing large data loads
• Maintaining Data Courier interfaces and protection settings in accordance with policies and procedures
• Instructing application analysts on Data Courier and import/export functionality
• Resolving Epic record and item synchronization issues
• Working with application teams to import, export, and troubleshoot master file migration
• Developing, communicating, and managing Epic environment strategy, including data migration methods and schedules
• Developing new or enhancing existing change control processes to include Epic components and build
• Managing the sign-off process for Release Authorizations (RAs) from Epic (part of change control)
• Participating in or leading change control, upgrade planning, maintenance window planning, and go-live planning committees
• Coordinating Epic upgrade and update activities with the application and technical team leads
• Communicating information about environment activities (refreshes, maintenance windows, upgrades, patches) and enforcing proper environment use for build, testing, and training to project team and end use

Experience:

• A wide degree of creativity and latitude
• Strong analytical, technical, and troubleshooting skills
• Ability to analyze data, problem-solve, and clearly communicate solutions
• Ability to understand organizational requirements and their impact on the technical aspects of a solution
• Ability to work in a complex multi-communication-channel environment
• Skill at tracking tasks, defining next steps, identifying owners, and holding people accountable
• Ability to coordinate activities involving multiple players, including vendors, subject matter experts, and end users, to design, configure, and test interfaces
• Good understanding of and experience with healthcare and other integration standards like HL7, FHIR, X12
• Familiarity with FTP and TCP/IP protocols, and related data encryption standards
• Experience with one or more scripting languages like TCL, Perl, VBScript, PowerShell, and basic algorithm logic
• Experience with middleware applications (interface engines) like Infor Cloverleaf, InterSystems Ensemble, Mirth, Rhapsody, or similar
• Experience with Epic Bridges, Data Courier, the core EHR and its functions is a plus

Education:

Bachelor Degree in Computer Sciences, Information Systems or related field. Equivalent experience may be substituted.

Licensure/Certification:

Epic Bridges Certification is required within 90 days of hire and must be maintained.

Cloverleaf Certification is required within 365 days of hire and must be maintained.

Equal Opportunity Employer

Salary Range (based on years of applicable experience)

$108,513 to $145,017

#LI-RL1

Assigned Work Hours:

Full time (exempt)

Position Type:

Pay Range (based on years of applicable experience):

to