Family Care Manager - Ohana

Welcome to Montage Health’s application process!

Job Description:

The Family Care Manager (FCM) reports to the Program Manager of Family Care Management and is responsible for assessing the social needs of child and adolescent patients and their families when they present with complex psychiatric and related psycho-social problems. FCMs provide emotional and practical support to families in our specialized mental health clinical programs. 

We are currently hiring FCMs to support in the following clinical programs: Assessment and Evaluation team, Anxiety and OCD treatment team, Episodic Mood treatment team, Dysregulated Mood treatment team, Disruptive Behavior treatment team, and Crisis Services team (which we call "Safe Harbor"). The Crisis FCM on the Safe Harbor team has a unique role involving providing crisis-oriented therapeutic interventions, completing safety plans with patients and families, initiating 5185/5150 holds when appropriate, and managing all aspects of care coordination for higher level of care referrals when needed. Additionally, FCM will facilitate groups and workshops for patients and their caregivers. 

As a member of a multidisciplinary mental health care team, FCM will collaborate with Ohana colleagues including attending clinical meetings with psychiatrists, therapists, and other behavioral health clinicians. Unlicensed FCM are expected to work towards licensure. Finally, the FCM will fulfill other necessary tasks as needed to support patient care at Ohana as assigned by their manager or the leadership team.

Candidates must have strong interpersonal skills, communication skills, flexibility, curiosity, dedication, and humility. All team members have the mission of Ohana at the forefront of every decision and engage in a culture of continuous learning and hard work. Team members maintain an unwavering commitment to family centered care and delivering quality outcomes.

The Family Care Manager job family consists of three levels of professional, non-management roles: Unlicensed Family Care Manager, Licensed Family Care Manager, and Senior Family Care Manager.

Experience:

Must have a minimum of 3 years’ experience working with children, adolescents or families and knowledge of the local and regional resources that are critical to the families of youth with behavioral health conditions, such as the educational system, legal resources, juvenile justice system, community services, and public insurance (MediCal) programs.

Education:

Master’s degree in Social Work or related area (Psychology or Marriage and Family Therapy) is required.

Licensure/Certifications:

Must have begun the process of registering to become an Associate with the BBS. American Heart Association Healthcare Provider BLS certification required. Will complete mandatory 5150 training by Monterey County to obtain 5150 certification and obtain 5150 Professional staff authorization yearly.

Equal Opportunity Employer

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Assigned Work Hours:

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Pay Range (based on years of applicable experience):

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