Job Description

Monterey, CA

Full Time (Exempt)

Work Hours: 8/M-F


Epic Resolute Claims & Remittance Professional Billing Analyst

Position Highlights

  • Excellent Pay and Generous Benefits including a Pension and Scholarship Reimbursement
  • Excellent Team Orientated Culture
  • Free Gym for Employees onsite
  • Employee Commissary 
  • "Best Place to work in Monterey County" 11 years in a row!

Position Summary

Responsible for supporting basic application functions, performing system configuration tasks, maintaining security, resolving problems, and meeting all customer expectations for applications maintained by the Health Information Technology (HIT) department. Responsible for upgrading and patching applications. Responsible for generating and compiling reports. Serves as the liaison between the staff, technology teams, and support teams. Utilizes application expert knowledge and tools to optimize applications. Develops strategies for change management and system performance improvement. Collaborates with users and vendors in resolving system problems. Participates in planning, building, evaluating, testing, implementing, and documenting new processes, modules, screens, and interfaces for business systems. Guides application users in identifying functional requirements and implementing effective information support systems. Guides system users in evaluating their processes in order to define, simplify, and automate the activities comprising each process. Recommends automated solutions. Leads small projects. Must be able to effectively utilize incident management tools and procedures to accurately track and escalate issues. A wide degree of creativity and latitude is expected. 



  • Bachelor Degree or equivalent work experience required
  • Professional Billing/Claims/Electronic Remit experience Required
  • Resolute Professional Billing Administration including Single Billing Office and Claims/Remits Certifications required
  • Extensive implementation, support & maintenance of Single Billing Office (SBO) and Provider Practice base billing, Epic Connect (Community Connect), hospital outpatient department (HOD), RVU reporting, Fee Schedule, Statements, Cash Management, Reporting Workbench and Radar reports (include batch/extracts to 3rd party vendors) required
  • Experience working in Multiple Service Area instances of Epic required
  • Excellent verbal and written communication skills required
  • Strong interpersonal skills and ability to communicate effectively with all levels of staff required
  • Self-motivated and flexible to accommodate changes in business strategies required
  • Detail oriented required
  • Desire and ability to learn quickly required
  • Ability to work productively in teams and independently required
  • Strong analytical skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements required
  • Ability to effectively prioritize and execute multiple tasks in a high-pressure environment required
  • Customer-service oriented required
  • Strong organizational skills required
  • Support and integration of claims/remittance transmission to external Clearinghouse preferred
  • Knowledge of file transfer protocols and X12 format as it relates to claims/remittance transmission preferred
  • Experience with California Billing and Claims/Remits preferred
  • CEE Version 2018 preferred


Equal Opportunity Employer

Application Instructions

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