Director Revenue Cycle
Montage Health’s application process has changed effective 12/20/2019.
If you submitted an online application prior to 12/20/2019, you will be required to recreate your profile information if you want to apply to any new positions. You will no longer have access to your previously saved profiles and applications. Current employees applying for transfer into a posted position must also create a profile.
- CHOMP has been voted the Best Place to Work in Monterey County for 10 straight years
- Excellent Pay and Generous Benefits including a Pension and Continuing Education Reimbursement
- Excellent Team Oriented Culture
- Free Gym for Employees
Under the leadership of the CFO, the Director carries out the strategy and vision for the Revenue Cycle that supports Community Hospital and Montage Health’s strategic plan, quality commitment, and values while complying with hospital policies/procedures and applicable laws and standards.
The Revenue Cycle director is responsible and accountable for overall management of the department/service to include assessing, planning, implementing, and evaluating all aspects of services delivered; ensuring quality programs and a level of customer service that strives to exceed internal and external customer expectations. The revenue cycle team is responsible for registration, scheduling, financial counseling, billing, and collections. While the primary responsibilities reside within the hospital, there is responsibility for our Urgent Care business as well as our Medical Group.
The director develops and mentors a high performing team for all areas of responsibility through practice of excellent employee relations, attention to employee needs, training, developing/coaching, evaluating, performance improvement initiatives, fostering effective working relationships, a collaborative environment, and initiating personnel actions, when necessary, in accordance with Human Resource policies and organization philosophy.
The director ensures financial viability by managing both applicable revenue and expenses with attention to cost utilization, productivity in assigned cost centers, and tactical execution of Lean concepts. The Patient Business Services and Patient Access departments comprise of 123 professionals, including two Assistant Directors and 2 other direct reports.
The director establishes and maintains effective working relationships with medical staff, organizational leaders, and other departments and fosters a collaborative environment with department leadership and staff in order to achieve department goals.
Five years of revenue cycle senior management experience in an acute care hospital, health system, or comparable health setting required. This position requires knowledge of third-party payor reimbursement principles and procedures, collection laws and procedures, basic accounting principles and automated technology utilized in patient accounting. Epic software experience preferred.
Bachelor’s degree in Business, Administrative Management, or related field preferred. CHFP/FHFMA preferred.
Equal Opportunity Employer
Assigned Work Hours:
Full time (exempt)